Returns
Due to the nature of our products, Baldape Parlour does not accept returns of products that have been used. Return refunds will be issued for unused and unopened products returned in their original condition.
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations we must receive any item you return to us within 28 calendar days and in the condition you received them, which includes keeping any hygiene seals in place. You will lose your right to return an item if you unseal a product that needs to be sealed for health or hygiene reasons.
Damaged and faulty items
If your product is damaged or defective, then please get in contact within 30 days of purchasing from this site and we’ll arrange a replacement.
